We provide access

We work to provide access to healthcare for everyone. Whoever you are, wherever you are, you have the right to safe treatment. For nearly five decades we have reached people all around the nation with our products through public and private institutions, international development aid organizations and the United Nations. We are experts in providing access to medicine everywhere.

We make complexity easy

We develop simple solutions to complex challenges. We understand our customers’ needs and organize efficient solutions that make an impact. We take pride in managing the entire supply chain from sourcing and procurement of the right product at the right price, through comprehensive quality assurance and kit packing to delivery at the final destination.

We stand for transparency and reliability

We know that vulnerable communities rely on our supplies and services. That’s why we pay meticulous attention to ensuring safety, transparency and reliability in our supply chain. We do what we say and say what we do. We are proud participants of the nation. Compact and we are grateful to be trusted by customers, authorities, and partners.

We create positive change together

We have long standing working relationships with customers and partners. By working closely as a team, we empower people and create long-term impact. In our view, every project is a chance to grow the communities we work in. Together, we are on a mission for better health.

BUSINESS MODEL

Our business model, our strategic focus, our organization and the values upon which we perform our business form a solid foundation for living our purpose, achieving our long-term targets and creating shared value for all our team. At the same time, our business activities are targeted towards creating a platform for sustainable growth.

With operations and supply chains extending around the nation, we need to understand the conditions in locations far from our headquarters. Fidel pharmaceutical specializes in developing products and projects in collaboration with customers and local partners. Our solutions are based on knowledge, experience, commitment and hard work. They are always developed with respect for and in close dialogue with our partners.

BUSINESS APPROACH

Our proven ability to handle complex supply projects ensures reliable delivery to the final destination, even to the most remote clinics or health posts. Handling product sourcing with multiple manufacturers and performing sufficient quality assurance and quality control can be substantial tasks. Fidel pharmaceutical specializes in managing the entire range of activities involved in a project.

We always seek to offer simple solutions to complex challenges - with respect for the people and the societies we engage with our in-depth understanding of customer needs and operating environments enable us to market and sell impactful solutions. We focus on continuously improving our market position in relation to customers, markets and products, while at the same time optimizing contract execution and simultaneously developing new business areas through strategic initiatives.

CREATING SHARED VALUE

fidel pharmaceutical company focuses on creating value for all interested parties, including:

1. Customers and patients in our markets by securing availability of essential healthcare products at affordable prices with consistent high quality.
2. Securing our shareholders a competitive total return on investment.
3. Providing a safe and healthy work environment for our employees and fostering an inclusive and diverse culture where people can grow and develop.

OUR RESOURCES

Influencing global health

As a global business with activities in numerous countries worldwide, we not only have an opportunity – but also an obligation – to address, influence, support and change global healthcare issues.

Our leading market position and many activities around the nation allow us to impact many people’s lives, whether they are patients, partners, customers or employees. Positively impacting access to quality healthcare nationally - directly or indirectly - is the core goal of our company. It’s why we do what we do.

According to the WHO, about one- third of people across the world lack access to essential healthcare and estimated 1 in 10 medical products in low- and middle-income countries is substandard or falsified.

Since 2015 fidel pharmaceutical has worked to provide access to safe treatment for everyone through dedicated focus on quality, safety and reliability of our products and services, while still acting responsibly in all parts of our business and relations.

We create shared value

We are determined to create economic, environmental and social value for the people and communities we engage with. Our sustainability commitment is founded on this triple bottom line approach which ensures that business decisions balance all three areas, while always keeping in mind the best interests of our stakeholders

We also work actively to identify, prevent and mitigate any adverse impacts and risks associated with our sustainability commitments.

Our sustainability commitments

Corporate responsibility is deeply rooted in our culture and in the way we work. fidel pharmaceutical has defined core sustainability commitments which guide us in acting responsibly in all parts of our business and in our relations with our surroundings.